BUS 237 Lecture : Bus237 Notes.docx

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 237
• Professor: Kamal Masri

Document Summary

Is is a system of hardware, software, data and procedures and people that produce information. Data is recorded facts or figures: a business process: network of activities, resources, facilities, and information, what is good information, accurate, timely, relevant, worth its cost, decisions occur at three levels in organizations: operational, managerial, and strategic. Refer to the decision-making process: structured decision: understood and accepted method for making the decision, unstructured decision: there is no agreed-upon decision-making method. Chapter three: productivity paradox: we see computers everywhere except in the productivity statistics , response to paradox: the value that can be derived from it investment. Increasing efficiency: business processes can be accomplished either more quickly or with fewer resources . Organizational strategy and industry structure: organizations examine these five forces and determine how they intend to respond to them. 5 steps: knowledge, persuasion, decision, confirmation, competitive advantage by creating new products or services, by enhancing existing.