MHR 650 Study Guide - Balanced Set, Learning Organization, Deinstitutionalisation

• School: Ryerson University
• Department: Human Resources
• Course: MHR 650
• Professor: Frank Miller

Document Summary

It is the responsibility of the change manager to design the change process and direct people to comply such that the change objective is achieved as planned. The change manager designs the change process so as to best fit the conditions faced, recognizing that modifications will almost certainly need to be made en route and that the final outcome may not be as originally envisaged. To the extent to which intended outcomes are achieved, this is primarily the result of environmental factors, not management intervention. If intended outcomes are achieved, it is because the change manager has been successful in helping organizational members develop within themselves the capabilities necessary for success. The change manager plays a central role in the development of an understanding of the meaning of outcomes, in particular with regard to what is taken as a successful resolution of the change process.