GMS 200 Lecture Notes - Total Quality Management, Chris Argyris, Theory X And Theory Y

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Horatio Morgan

Document Summary

Global business is very competitive: poorly managed firms are likely to fail. Managers neither promoting innovation, not making the best use of existing technologies that support the production of high-quality goods at competitive prices; There are not recruiting and retaining the most talented workers; They are making the best used of the limited financial resources at their disposal. Perhaps these failures could be avoided if managers have a better grasp of past and present ideas on how best to manage people, money and technology. Gm for example is not up to date with technology and the technology they do have they aren"t using it effectively. Management has been going on for a very long time as early as . 5000bc: the magnificent pyramid construction in egypt reflects their exceptional organizational and administrative skills. 3000bc: sumerian priests maintained written records of business transactions and management practices in the city of ur, babylon (now iraq)