BBA102 Quiz: Managers and Management Summary

• School: Macquarie University
• Department: Business Administration
• Course: BBA102
• Professor: Dr Alison Barnes

Document Summary

Management is the pursuit of organizational goals efficiently and effectively by integrating the work of people through planning, organising, leading and controlling the organisation s resources. Top managers make long-term decisions, middle managers implement those decisions and first-line managers make short term decisions. Functional manager: responsible for just one organisational activity. Relies more on verbal than on written communication. Works long hours at an intense pace. Work is characterised by fragmentation, brevity and variety. Decisional roles: entrepreneur, disturbance handler, resource allocator, negotiator. Technical skills: job-specific knowledge needed to perform well in a specialised field. Conceptual skills: the ability to think analytically, to visualise an organisation as a whole and understand how the parts work together. Human skills: the ability to work well in cooperation with other people to get things done. Creates space for employees to demonstrate their capacity to do a good job.