[COMMERCE 1BA3] - Final Exam Guide - Everything you need to know! (122 pages long)

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Personality: a relatively stable set of psychological characteristics that influence the way an individual interacts with his/her environment and how he/she feels, thinks, and behave. Or a personal style of dealing with the world. Personality susceptible to changes through adult learning experiences. Dispositional approach: focuses on individual dispositions and personality. However, research shows inconsistent/mixed findings that failed to support usefulness of personality as a predictor of ob and job performance. Therefore, less personality research is done and less usage of personality tests for job selection. Situational approach: factors in work environment that may predict and explain. Characteristics of ob such as reward and punishment influence people"s feelings, attitudes, behaviours. However, individuals react differently to the same environment due to personality difference. Interactionist approach: ob is a function of both dispositions and the situation. Used to predict and understand ob, must know something about an individual"s personality and the setting in which he/she works.