COMMERCE 1BA3 Study Guide - Final Guide: Master Of Business Administration, Empowered, Business Ethics

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Doing the right things: extraordinary activities (non-routine positions, visible activities, relevant activities. Provide examples of how you would match bases of power with associated influence tactics. Influence tactics: tactics that are used to convey power into actual influence over others: e. g. , assertiveness ordering, nagging, setting deadlines. Exchange doing favours or offering to trade favours. What determines which influence tactics you might use: for one thing, your bases of power. Other things being equal, someone with coercive power might gravitate toward assertiveness, someone with referent power might gravitate toward ingratiation, and someone with expert power might try rationality. Of course, rationality or its appearance is a highly prized quality in organizations, and its use is viewed positively by others. Mcclelland argues that the most effective managers have: high n-pow, use their power to achieve organizational goals, adopt a participative or coaching leadership style, are relatively unconcerned with how much others like them. Personal power managers: use their power for personal gain.

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