COMMERCE 1BA3 Study Guide - Midterm Guide: Fundamental Attribution Error, Motivation, Human Resource Management
4 May 2016
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Organizations: social inventions for accomplishing common goals through group effort. Micro ob: individuals working in pursuit of goals. Meso ob: interacting teams, groups and departments. Ob: the attitudes and behaviours of individuals and groups in organizations. Attempt to understand, predict, explain, and manage how people behave at work. Thermostat analogy: 1) current state/temp 2) desired state/temp 3) identify magnitude of gap 4) measure change and start again (s + t = r) Synergy: when the addition of the parts are greater than the parts themselves. Hawthorne studies: research conducted at hawthorne plant of western electric in 1920s & 30s that illustrated how psychological and social processes affect productivity and work adjustment. Contingency approach: no one best way to manage and that management style depends on the demands of the situation. Mintzberg"s managerial roles: mintzberg conducted in-depth study of the behaviour of several managers.
