SOCSCI 2OP3 Study Guide - Final Guide: Action Item, Financial Statement, Play Hard
8 May 2018
School
Department
Course
Professor
Duncan Gillsepe
2OP3 Midterm
Notes
Class 1:
-Know Mission + Understand Vision!
-Recognize SWOT/PEST!
•Establish Strategic Intents (3-5 Years)
*This is the strategic plan part*!
• Set Operational plan with tactics !
•Set Financial Plan + Budget !
• Individual/Department Plans !
-SWOT (Strength, Weakness, Oppertunities, Threats) !
-PEST (Political, Economical, Social, Technological) !
-“If you fail to plan, you plan to fail” - Benjamin Franklin
Internal + External Reasons:!
-Internally!
•provides management tool for board, and a measure to asses the organization !
-Externally !
•provides outline for investors/funders/donors/community !
•Useful for when recruiting board members (match skills with task) !
-Planning!
•Quality of the plan is determined by the integrity of the process in developing plan !
•You must learn the information before writing it down in a plan!
•Success is measured by the commitment to implement and evaluate the plan !
Planning Benefits
Planning Pitfalls
Why People Resist Planning
•Creates'a'clear'process'to'follow''
•Clarifies'actions'and'
responsibilities''
•identifies'resources'and'cost''
•maps'out'priorities'for'the'coming'
year'
•Ties'annual'operations'to'
organization’s'strategies'and'its'
mission'and'goals'
•Planning'is'only'as'good'as'
information'on'which'it'is'based''
•It’s'a'tool'that'can'help'decide'on'
whether'or'not'a'program'/'
direction'/'idea'/'suggestion'is'
feasible'(Can’t'always'get'what'
you'want)'
•Put'Planning'in'its'place'and'time''
•Paralysis'by'Analysis'(substitute'
for'action)
•Lack'of'Time'/impatience'
•Planning'holds'people'
accountable''
•Previous'plans'not'used''
•Organization'seems'to'be'
functioning'well'without'a'formal'
plan''
•Lack'of'Knowledge'of'how'to'plan'
2OP3 of 1 18
Duncan Gillsepe
-Operational Plan: The operating plan is a schedule of events and responsibilities that
details the actions to be taken in the order to accomplish the objectives laid out in the !
-Op Plan Should be annual; Usually in March because that is when Gov gives money out!
-Characteristics of an Effective Plan
-Level of Detail!
-Format that allows periodic progress!
-Includes program and financial targets !
Before Building My Operational Plan !
•Refer to mission - why do we exist !
•Refer to vision - what is the
final destination that we
dream of for our organization !
•Refer to values - the
behaviours that guide how
we operate !
•Refer to strategic goals/
intents - what we intend to
deliver on in the next 3 to 5
years!
•Refer to the SWOT Analysis !
•What Strengths do we
have that we can
leverage !
•What weaknesses do
we need to identify and
will cause us to take tim
to fix !
•what opportunities are available to use that we can take advantage of !
•what threat do we need to be aware of that we may have to
overcome!
Roles During Planning
•Board approves mission, vision, values !
•Board, management identifies and agrees on SWOT (these come from data) !
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Duncan Gillsepe
•Board, management construct and agree on strategic intents to achieve in
next 3 to 5 years !
•Board, management construct and agree on annual measure !
Class 2:!
-How to develop an annual operating plan? !
•which programs and management functions are going to do what, by when, and how
much “gas” (money and person power) it will require.!
•Strategic plan sets destination in car ride, and operating plan sets the route and
pitstops !
-3 Important attributes to an effective operational plan !
•appropriate level of detail !
•format that allows period reports !
2OP3 of 3 18
Document Summary
Recognize swot/pest: establish strategic intents (3-5 years) *this is the strategic plan part: set operational plan with tactics, set financial plan + budget, individual/department plans. If you fail to plan, you plan to fail - benjamin franklin. Internally: provides management tool for board, and a measure to asses the organization. Externally: provides outline for investors/funders/donors/community, useful for when recruiting board members (match skills with task) Quality of the plan is determined by the integrity of the process in developing plan. You must learn the information before writing it down in a plan. Success is measured by the commitment to implement and evaluate the plan. Clarifies actions and responsibilities identifies resources and cost maps out priorities for the coming year. Ties annual operations to organization"s strategies and its mission and goals. Planning is only as good as information on which it is based.
