GMS 200 Study Guide - Final Guide: Informal Learning, Strategic Management, Departmentalization

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Deborah De Lange

Document Summary

Organizing process of arranging people and other resources to work together to accomplish a goal. Organization structure system of tasks, workflows, reporting relationships and communication channels that link together diverse individuals and groups. Social network analysis identifies the informal structures and their embedded social relationships that are active in organization. Departmentalization the process of grouping people and jobs into work units. Functional chimneys problem lack of communication and coordination across functions. Product structure groups together people and jobs focused on a single product or service. Geographical structure groups together people and jobs performed in the same location. Customer structure groups together people and jobs that serve the same customers or clients. Work process is a group of related tasks that collectively creates a valuable work product. Process structure groups jobs and activities that are part of the same processes. Cross-functional team brings together members from different functional departments.