MHR 523 Final: HR FINAL NOTES.docx

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Better performance management represents a largely untapped opportunity to improve company profitability. Performance management: the process encompassing all activities related to improving employee performance, productivity, and effectiveness: goal setting, pay for performance, training and development, career management, and disciplinary action. Foundation of performance management is the performance appraisal process: appraising and coaching employees to instill in them the desire for continuous improvement. The effective way for an organization to differentiate themselves is through the quality of their employees. Five steps to the performance management process (dpcdc) : defining performance expectations and goals to make sure that job duties and job standards are clear to all. How their work makes a contribution to achieving business results. Objectives and implementation plans: providing ongoing feedback and coaching through open two-way communication. Change, adapt goals to remain consistent: conducting performance appraisal and evaluation discussions at specific intervals, Appraisal is conducted with the aid of a predetermined and formal method:

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