Ch 12 Textbook Notes

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Simon Fraser University
Business Administration
BUS 361

Chapter 12: Managing project Control and Closure What is Project Control: • Project Control: the process of monitoring and measuring project process and influencing the plan to account for any discrepancies between planned and actual progress. What is Project Closure • Project Closure: Involves the final implementation and training related to the project, getting acceptance and signing off on the project and archiving of the project results. • Gain approval from stakeholders that delived product meets their requirements and fulfills contract. Write end report and document lessons learned and unresolved issues. The importance and Philosophies of Project Control and Closure Why is project control important? • Controlling processes important in : integration, scope, time, cost, quality and risk • Successful outcomes of any project require control at every stage of project Philosophies of controlling projects • A philosophy of project control: management style the manager employs in following a plan and dealing with problems or changes that arise. • 2 approaches: o Dogmatic philosophy: little or no tolerance for deviation from plan, autocratic to maintain adherence to plan o Laid Back philosophy: embrace the multiple changes or problems that arise. o Pragmatic philosophy: combination of both • Usage depends on size of project Levers from controlling projects • Communication, required in successfully control a project quality of cmns • Participation, to offer opinions and to take responsibility when problems arise • Analysis and Action, longer problem persists, more costly and difficult to resolve • Commitment, from stakeholders; feel greater responsibility and accountability for their role in project; ability of PM to get commitment from team is related to leadership style and influence Why is the Project Closure Important? • Includes training end users and other organizational members on the use of the item • Documentation and archiving helps prevent repeated mistakes and concentrate on other issues and provides org with knowledge transfer on how to approach such issues in future Techniques for Managing Project Control Standard Operating Procedures • Standard Operating Procedures: are activities and reporting methods instituted during the course of the project to monitor its progress and to provide reports for project managers and stakeholders. • Regularly scheduled meetings, maintained logs, distributed reports • Project log: a technique for controlling a project that includes recording information such as changes requested by client, completion dates and deliverables. Monitor and Control Project Work • Monitor and Control Project Work: the process of collecting, measuring, and disseminating information related to performance, as well as assessing measurements and trends in order to make many improvements • Inputs include the project-managing plan, work performance information and rejected change requests. • Project management Methodology: the process that helps the project team monitor and control the work being performed in accordance to the project management plan • Objective is to establish clear guidelines and methods to ensure that projects are being conducted in a consistent manner, such that quality is promoted and the project deliverables are delivered on time and within budget • Earned value management: a technique that measures project performance over time, and provides a way to forecast future performances based on past performance. • Output from the techniques listed in monitor and control project work include recommended corrective actions, recommended preventative actions, forecasts, recommended defective repairs and requested changes. • Recommended corrective actions: documented recommendations needed to bring future project performance into conformance with the project management plan • Recommended preventative actions: documented recommendations that minimize the probability of negative consequesnces to the project • Forecasts: estimates or predictions of conditions or events in the projects future Integrated Change Control • Integrated Change Control: the process of identifying, evaluating and managing changes that occur from project initiation through project c
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