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Midterm

MSCI211 Study Guide - Midterm Guide: Organizational Culture


Department
Management Sciences
Course Code
MSCI211
Professor
Shahed Alam
Study Guide
Midterm

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Module 6
1- What are the layers of organization culture(2)?
2- What are the characteristics of organization culture (7)?
3- What are the four culture typology ?
4- What are the dimensions underlining organizational culture (2)?
5- What are the dysfunctional aspects of Culture(3)?
6- What are the strategies for merging cultures(3)?
7- What are the models for approach to managing change(4)?
8- What are the sources of individual resistance to change(5)?
9- What are the sources of organizational resistance to change(6)?
10- How to overcome resistance (6)?
11- What are the eight step plan for implementing change?
12- What are the five steps of action research ?
13- Steps for appreciated inquiry (4 D’s)
Module 7
1- Decision between different channels is influenced by 2 things ?
2- 5 things that are barriers of effective communication ?
3- List 4 barriers to cross culture communication difficulties ?
4- Types of conflicts : name 2 ?
5- What are the dimensions of conflict resolution ? 2?
6- What are the five conflict resolutions suggested by the dual theory ?
7- Techniques for managing conflicts ( 5 general , 4 work related)
8- Negotiation types (2) ?
9- Five steps to negotiating ? (DDCBC)
Module 8
1- 6 bases of power?
2- Response to base of power ( 3 ways ) ?
3- 3 ways dependency is increased?
4- What are the influence tactics used ? (9)
5- Characteristics of empowered people(4)?
6- Key elements of organization politics (3)?
Module 9
1- What are the dimensions of leader behavior theories (2)?
2- What are the contingency or situational leadership theories (5)?
3- What are the contingency variables in fiedlers model (3) ?
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