COMM 292 Midterm: Organizational Behavior Midterm Notes-2.docx

• School: UBC
• Department: Commerce
• Course: COMM 292
• Professor: All

Document Summary

Organizational behavior notes: (nts: read chapter summaries at end of chapters) Individual level: individual differences, job satisfaction, motivation, empowerment, being ethical. Group level: working with others, workforce diversity. Organizational level: use of temporary employees (part-timers, temps etc. Africans will not work for young: psyychology: science that measures individual behavior. Social psychology: ppls influence on each other sociology: social system in which individuals fill the roles; ppl in relationship to their social environment/culture. Anthropology: study of societies to learn about human beings and their activities: contingency approach: an approach taken by ob that considers behavior within the context in which it occurs (ppl behaving different times at different places) Chapter 2 perception, personality and emotions: perception: process by which individuals organize and interpret their impressions in order to give meaning to their environment. The perceiver: personal characteristics affect percetption: attitudes, personality, motives, interests, past experiences and expectations.