ADM 2336 Study Guide - Midterm Guide: Goldbricking, Organizational Commitment, Job Satisfaction
15 Dec 2016
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Document Summary
What is positive correlation: a statistical relationship between two variables (r), where the two variables change in the same direction. What is scientific method: theory, hypotheses, data, verification. Job satisfaction; stress; motivation; justice and ethics; learning and decision-making. What is organizational behaviour: to predict, explain and manage organizational behaviour. What is citizenship behaviour: voluntary employee behaviour that contribute to organizational goals by improving the context in which work takes place. What is property deviance: sabotage, theft. What is interpersonal citizenship behaviour: helping, courtesy, sportsmanship. What is routine task performance: responses to demands that occur in a normal, routine, or predictable way. What is task performance: employee behaviour that are generally involved in the transformation of org resources into the goods/services that the org produces. What are withdrawal behaviours: exit and neglect. What is psychological withdrawal: daydreaming; looking busy; socializing; cyber-loafing; moonlighting.
