ADM 2336 Study Guide - Midterm Guide: Goal Setting, Whistleblower, Cognitive Distortion
6 Feb 2015
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Document Summary
Stress: the psychological response to demands when there is something at stake for the individual, and when coping with these demands would tax or exceed the individual"s capacity or resources. Transactional theory of stress: how stressful demands are perceived and appraised, as well as how people respond to perceptions of appraisals. Primary appraisal: when people first encounter stressors evaluation of whether a demand is stressful and, if it is, the implications of the stressor in terms of personal goals/well-being. Benign job demands: job demands that are not appraised as being stressful. Types of stressors: (1)hindrance stressors: appraised as thwarting progress toward growth and achievement (cid:222) work: - role conflict (differing expectations) Daily hassles (day-to-day demands that interfere with work) Non-work: work-family conflict, negative life events, financial uncertainty (2)challenge stressors: appraised as opportunities for growth and achievement (cid:222) work: time pressure, work complexity, work responsibility. Non-work: family time demands, personal development , positive life events.
