Business Administration 3301K Study Guide - Final Guide: Observability, Job Enrichment, Buck Passing

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What is decision making: decision making: the process of developing a commitment to some course of action. Well-structured problems: well-structured problems: a problem for which the existing state it clear, the desired state is clear and how to get from one state to the other is fairly obvious. They arouse controversy and conflict among the people who are interested in the decision. The perfect economic person doest exist in real decision makers, instead hebert simon suggested that managers use bounded rationality: a decision strategy that relies on limited information and that reflects time constraints and political considerations. The real problem here involves the cause of the morale problem: rational decision makers should try to be very self-conscious about how they have framed problems, they should try out alternative frames and show avoid overarching universal frames. Information search: may clarify the nature or extent of the problem and begin to suggest alternative solutions.