Management and Organizational Studies 2181A/B Midterm: MOS 2181 – Exam 2 Part 5

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Sarah Ross

Document Summary

The willingness to be vulnerable to an authority because of positive expectations about the authority"s a(cid:272)tio(cid:374)s a(cid:374)d i(cid:374)te(cid:374)tio(cid:374)s. A fir(cid:373)"s reputatio(cid:374) is o(cid:374)e of its (cid:373)ost prized possessio(cid:374)s: takes a long time to build, can be easily ruined. Trust is de(cid:272)li(cid:374)i(cid:374)g i(cid:374) (cid:272)o(cid:373)pa(cid:374)y"s due to (cid:272)orporate s(cid:272)a(cid:374)dals a(cid:374)d (cid:272)ha(cid:374)gi(cid:374)g e(cid:272)o(cid:374)o(cid:373)i(cid:272) ti(cid:373)es. Research study: 78% of adults would rather work at a company with a good reputation and average salary then high salary with bad reputation. Trusting authorities depends on 2 concepts: justi(cid:272)e: the per(cid:272)ei(cid:448)ed fair(cid:374)ess of a(cid:374) authority"s de(cid:272)isio(cid:374) (cid:373)aki(cid:374)g, ethics: the degree to which the behaviours of an authority are in accordance with generally accepted moral norms. Most trusted: firefighters, nurses, farmers, doctors, teachers. Least trusted: real estate agents, publicists, car salespeople, politicians. Trust rooted i(cid:374) o(cid:374)e"s o(cid:449)(cid:374) perso(cid:374)ality, as opposed to a (cid:272)areful assess(cid:373)e(cid:374)t of the trustee"s trust(cid:449)orthi(cid:374)ess. The trust has little to do with the authority and more on our willingness to be vulnerable.