BU354 Study Guide - Midterm Guide: Job Enrichment, Job Evaluation, Umber
Document Summary
A process by which information about jobs is systematically gathered and organized. Procedure for determining tasks, duties, responsibilities, human attributes (knowledge, skills, abilities) Job: a group of related activities/duties for one or more employees. Position: the collection of tasks/responsibilities performed by one person. Uses of job analysis: six steps in job analysis. Step 6: communicate and update information as needed. Step 5: write job descriptions and job specifications. Organizational structure: the formal relationships among jobs in an organization. Common types of organizational structure: bureaucratic, matrix, flat. Issues: conflicting priorities, boss uncertainty, design issues, political behaviour. New types of organizational structures: organic, boundaryless. Organic: de-emphasizes job specialization, decentralizes authority, no hierarchy, decision-making & goal-setting process shared by all, commitment to mission & outcomes, members are in a perpetual learning mode where feedback influences their actions. Issues: potential for chaos, frustration, inability to handle self-management structure. Leaders are defined by their followers (willingness to follow)
