OL140 Study Guide - Final Guide: People Skills, Problem Solving
Document Summary
Primary leadership skills: administrative, showing technical competence, managing resources, managing people. Interpersonal: being socially perceptive, showing emotional intelligence, managing interpersonal conflict, conceptual, creating visions, strategic planning, problem solving. Administrative: help carry out the purposes and goals of the organization, planning, organizing, co-ordinating. The mundane, but nonetheless important, aspects of leadership. Three specific skill-sets: managing people, managing resources; Administrative: managing people: connects with people, understands the tasks and skills required, as well as the overall environment. Focused on getting people to: work as a team, be motivated to do their best, promote satisfying relationships, occupies most of a leaders time. Administrative: managing resources: besides people, there are many other resources to be managed, including, money. Interpersonal skills: people skills help a leader work effectively with others to accomplish goals. Three specific skill sets: being socially perceptive. Emotional intelligence involves: understanding your emotions, u(cid:374)dersta(cid:374)di(cid:374)g other people"s e(cid:373)otio(cid:374)s; and, using this information in your actions.
