OL140 Chapter Notes - Chapter #7: Social Perception, Social Skills, Strategic Planning
Document Summary
Increasingly the relationship between skills and activities that leaders engage in overlap with those of managers. Managers have to have leadership capacity and managers have to have an understanding and capacity to display leadership qualities. Three categories of skill; managing people, managing resources, and showing technical competence. Leaders and managers must oversee a wide range of resources including money, people, equipment, and time. When employees feel that their leader has an understanding of the work involves and other can provide solutions to questions posed or is able to direct them to the resources to resolve the issues. Being socially perceptive means that you understand the needs, goals, and demands of different groups within your organization. Emotional intelligence involves being aware of your own emotions as well as those of others, regulating those emotions, and responding to situations in a way that demonstrates emotional control. Five key emotional intelligence theories; self-awareness, self-regulation, motivation, empathy, and social skill.
