ADMS 1000 Study Guide - Quiz Guide: Chester Barnard, Mary Parker Follett, Elton Mayo

• School: York University
• Department: Administrative Studies
• Course: ADMS 1000
• Professor: Natalie Guriel

Document Summary

Nightline, abc news; august 20, 2010 (7:15 min) One best method for performing a job. Managers only take charge of their area of expertise. Managers" mental work should be separated from labourers" physical work. Workers are not capable of managing themselves. Money is the only factor in motivating workers. Compensation must be closely tied to performance. Each employee reports to only one boss. Work is performed in seconds very efficient equipments (specific machines when buns can be steamed in 12 secs) Strict rules in terms of how they do things. Process tested for efficency, capacity and consitent food service. Work is compartmentalized, eg cashier, cook, supervisor, restaurant manager etc. Workers mpore physical work, food preparation. Salary and bonus only factor motivating people to work. Company goals take priority over individual interests. Mcdonalds encourages workers to work as a team. Set rules, no room for individual discretion or generate ideas.