ADMS 2511 Study Guide - Final Guide: Disaster Recovery Plan, Management Information System, Global Internet Usage

• School: York University
• Department: Administrative Studies
• Course: ADMS 2511
• Professor: Hila Cohen

Document Summary

Ak/adms 2511 - management information systems practice final. Describe five organizational and/or technological issues that ftd will need to deal with in implementing the website solution. (1 mark per point) [this is a common sense type question that requires integration of material across the course. Ftd needs fewer people to take orders. Ftd will need to staff and support phone and internet order systems. Ftd will be responsible for customer billing. Ftd will be responsible for payment remittance to flower shops. Ftd will need to provide training, support to flower shops for new software. Website access needs to be controlled by ftd. E-commerce (esp. funds transfer) needs to be controlled by secure means. Creation of website and other applications (e-commerce, remittance, ) requires time, expertise and capital. Website will need to be maintained and supported. Describe the benefits and difficulties that the new website will create for the customer, Gets to see what he orders online.