HRT 203 Study Guide - Final Guide: Advertising Mail, Function Space, Internal Communications
1 Apr 2016
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Chapter 6: housekeeping staff- largest in the hotel except f&b dept, executive housekeeper- works under room director, or gm. Responsible for the cleanliness, the order of the entire property. Main duties: hiring, maintaining records on inventory, organize all cleaning schedule, inspect all areas of hotel, controlling inventory of the housekeeping supplies, reporting, and cost control: assistant housekeeper- work under the supervision of the executive housekeeper. Ah for public area- inspect all public areas, written inspection report. Ah for guest room- supervise guest room, linen closet. Ah for linen room, supplies & laundry- train linen room attendants, check supply inventory. c. Train guest room attendants, organize their work, control equipment and supplies, evaluate the job performance, and provide feedback for improvement: guest room attendants- works under supervision of an inspector on an assigned floor. Day guest room attendant- make beds, supply each room with clean linen, cleans the guest room.
