BUS 326 Study Guide - Final Guide: Randomness, Big Five Personality Traits, Personality Test

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Group: is defined as two or more individuals, interacting and interdependent, who have come together to achieve particular objectives. Formal groups: those defined by the organization"s structure. Informal groups: alliances that are neither formally structured nor organizationally determined. Five stages of group development: forming: much uncertainty, storming: intragroup conflict, norming: close relationships and cohesiveness, performing: during which the group is fully functional, adjourning: concern with wrapping up activities rather than task performance. Groupthink: a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative course of action. Groupshift: describes the way group members tend to exaggerate the initial positions they hold when discussing a given set of alternatives and arriving at a solution. Social loafing: the tendency for individuals to expend less effort when working collectively than alone. Diversity: variety in beliefs, forms, or any types. Workforce diversity: organizations are becoming more heterogeneous mix of people in terms of gender, age, ethnicity and sexual orientation.

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