SPC 2351 Study Guide - Deductive Reasoning, Public Space, Critical Thinking

• School: University of Florida
• Department: Communication Sciences and Disorders
• Course: SPC 2351
• Professor: All

Document Summary

What problems occur with personal and professional listening role models: personal are parents, partners, and friend, professional is teachers, government officials, police officers, healthcare providers, business personnel, and airline pilots. Why is listening so important: listening is the first language skill that we develop, and it is followed by the other language skills. What are some of the rewards of effective listening: increased sales, increased customer satisfaction, increased employee satisfaction, increased productivity, expanded information base, improved social ties, improved family relations, heightened self- esteem, increased enjoyment, enriched lives. Source channel message channel receiver. < feedback : communication variables factors that facilitate or diminish the outcomes of the communication. What is a transactional perspective: the perspective of communication as the simultaneous interaction of the roles of source and receiver has come to be known as transactional perspective. What is wolvin-coakley"s definition of listening: the process of receiving, attending to, and assigning meaning to aural and visual stimuli.