PSYC 1F90 Chapter 18: PSYC 1F90 Chapter 18
Document Summary
Enhance work by studying jobs to better match people to the and by. 18. 1: how is psychology applied in business and industry? studying organizational. Applied psychology: the use of psychological principles and research methods to solve practical problems. Industrial/organizational psychology: field that focuses on the psychology of work and on behavior within organizations. Theory x leadership (scientific management): an approach to leadership that emphasizes work efficiency. Work efficiency: maximum output (productively) at lowest cost. Psychological efficiency: maintenance of good morale, labor relations, employee satisfaction, and similar aspects of work behavior. Theory y leadership: a leadership style that emphasizes human relations at work and that views people as industrious, responsible, and interested in challenging work. Knowledge workers: workers who add value to their company by creating and manipulating information. Shared leadership (participate management): a leadership approach that allows employees at all levels to participate in decision making.