COMM 222 Chapter Notes - Chapter 2: Big Five Personality Traits, Job Satisfaction, Conscientiousness

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Personality is so important that some companies focus on personality when hiring employees. It was believed that personality was an important factor in many areas of organizational behavior including motivation, attitudes, performance, and leadership: dispositional approach: focuses on individual dispositions and personality. Personality influences people"s attitudes and behavior depending on the situation. Five factor model of personality: extraversion: sociable, outgoing, energetic, joyful, and assertive. Extraversion is important for jobs that require a lot of interpersonal. 1 interaction (sales management) where being sociable, assertive, ambitious is important for success. Sociable, talkative vs. withdrawn, shy: emotional stability/neuroticism: the degree to which a person has appropriate emotional control. Stable, confident vs. depressed, anxious: agreeableness: the extent to which a person is friendly and approachable. Tolerant, cooperative vs. cold, rude: conscientiousness: the degree to which a person is responsible and achievement-oriented. More dependable, positively motivated, hard-working/ less conscientious people lazy, impulsive conscientious people .

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