COLLAB 2N03 Chapter Notes - Chapter 12: Ingratiation, Rationality, Assertiveness
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Power derived from the ability to provide positive outcomes and prevent negative outcomes (eg. you accept overtime because you want your boss to promote you: reward power, coercive power. Empowerment (don"t need the degrees of empowerment: giving people the authority, opportunity, and motivation to take initiative and solve organizational problems, giving people the freedom and ability to make decisions and commitments, puts power where it is needed to make it effective, people who are empowered have a strong sense of self efficacy. Characteristics of empowered people: self determination (free to choose how to work; not micro managed, sense of meaning (their work is important to them; they care about what they are doing, sense of competence (confident about their ability to do their work well; know they can perform, sense of impact (believe they can have influence on their work unit; others listen to their ideas)