COMMERCE 1BA3 Chapter Notes - Chapter 2: Job Satisfaction, Job Performance, Big Five Personality Traits
8 Feb 2017
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Document Summary
The relatively stable set of psychological characteristics that influence the way an individual interacts with their environment, how they feel and behave. Personality summarizes his or her personal style of dealing with the world. Personality consists of a number of dimensions and traits that are determined through genetic predisposition and one"s long-term learning history. Dis p o s itio n a l ap p ro a c h. Believes that individuals possess stable traits or characteristics that influence their attitudes and behaviours. Individuals are predisposed to behave in certain ways. Decades of research produced mixed results which failed to support the usefulness of personality as a predictor of organizational behaviour and job performance. S itu a tio n a l ap p ro a c h. Focuses on factors in the work environment to predict and explain organizational behaviour. Characteristics such as setting, such as rewards and punishment, have an influence on peoples feelings, attitudes and behaviour.
