COMMERCE 1BA3 Chapter Notes - Chapter 5: Equity Theory, Ob River, Job Satisfaction
2 Jun 2016
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Document Summary
Motivation is important to the society nowadays because it facilitates initiation where flexibility and attention to customer needs is ever-growing. Motivation and performance performance: the extent to which one makes a contribution to achieving the objectives. Motivation: the extent to which persistent effort is. Theory general cognitive ability: the basic information- processing capacity and cognitive resources predicts learning, training, and career success the general cognitive ability ( g factor ) and the measure of conscientiousness can predict 52% of the job performance. Emotional intelligence emotional intelligence: the ability of one to manage their own and other"s emotions and feelings; the 4 branch model of ei: intrinsic motivation: the direct relationship between the worker and the task, usually self-applied. 1. perceiving emotions accurately in oneself and others, through their face, non-verbal behaviour. 2. using emotions to facilitate thinking: using one"s emotions to generate new ones that help them to see things in different ways and from different perspectives.
