COMMERCE 2BC3 Chapter Notes - Chapter 6: Informal Learning, Explicit Knowledge, Learning Management System

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Training and development: their role in continuous learning and competitive advantage: Continuous learning: a learning system that requires employees to understand the entire work process and expects them to acquire new skills, apply them on the job, and share what they have learned with other employees. Training: a planned effort to facilitate the learning of job-related knowledge, skills, and behaviour by employees: companies rely on formal training through a course, program, or event to teach employees. Formal training: training and development programs and courses that are developed and organized by the organization. Include face to face programs or online programs: helping performance in current job. Informal learning accounts for 75% of learning in org: contributes to tacit and explicit knowledge. Informal and formal training contribute to human capital knowledge, advanced skills, system understanding and creativity, and motivation. Explicit knowledge: knowledge that is well documented and easily transferred to other persons focused on formal training.

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