COMMERCE 2BC3 Chapter Notes - Chapter 4: Transaction Processing, Expert System, Offshoring
24 Feb 2017
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Document Summary
Analysis and design of work and hr planning. Strategy formation process by which a company decides how it will compete in the marketplace: energizing + guiding force for everything it does! Strategy implementation way the strategic plan gets carried out in activities of organizational members: si process (5 steps) No best way to design jobs and structure organizations! Job analysis focused on analyzing existing jobs to gather information for other hrm practices: passive, information-gathering orientation. Job design focused on redesigning existing jobs to make them more efficient or more motivating jobholders: more proactive orientation toward changing the job. Workflow design & organization structure = context of how an organization has decided to compete, used as leverage to gain competitive advantage. Analyzing work flow: work outputs, processes, and inputs. Provides an approach for analyzing the work process of a department (aka examining jobs in the context on the organization) Product of work unit and can be an identifiable thing or service.
