COMMERCE 2BC3 Chapter Notes - Chapter 6: Work Unit, Virtual Reality, Diversity Training
9 Nov 2017
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Document Summary
Chapter 6: training and strategic development of people. Training and development: their role in continuous learning and competitive advantage. Preparation for current job preparation for changes in current job. Important for all aspects of continuous learning to contribute to and support the business strategy: continuous learning needs to address performance issues that lead to improved business results. Needs assessment: the first step in the instructional design process, needs assessment, refers to the process used to determine if training is necessary, typically involves, organizational analysis. Involves determining the business appropriateness of training, given the company"s business strategy, its resources available for training, and support by managers and peers for training activities: person analysis, helps identify who needs training. Involves: determining whether performance deficiencies result from a lack of knowledge, skill, or ability, or from a motivational or work-design problem. Identifying who needs training: determining employees" readiness for training, task analysis.
