COMMERCE 2BC3 Chapter Notes - Chapter 4: Performance Appraisal, Work Function, Telecommuting

• School: McMaster University
• Department: Commerce
• Course: COMMERCE 2BC3
• Professor: F O U Z I A

Document Summary

Job: grouping of tasks, duties, and responsibilities that constitute the total work assignment for employees. Position: the group of tasks, duties, and responsibilities performed by an individual employee. Tasks, duties, and responsibilities may change over time therefore the job may change. When all the jobs in an organization are added together, they should equal the amount of work that the organization needs to have done. Domestic increases in organizational productivity in many industries have resulted in significant changes in work and jobs. A focus on productivity has led to replacing employees with technology, international outsourcing of work to lower-wage countries, and more flexibility in how and when work is done. Jobs that are routinized are being affected. Jobs and work that cannot be routinized and that require significant communication or managerial capability are less likely to be affected by job losses. The nature of jobs and work will continue to be affected as the drive for productivity and global competitiveness.