COMMERCE 2OC3 Chapter Notes - Chapter 9: Takt Time, Job Shop, Wi-Fi

• School: McMaster University
• Department: Commerce
• Course: COMMERCE 2OC3
• Professor: Fouzia Baki

Document Summary

Chapter 9 layout strategies (both quantitative and qualitative) How to operate and how they bring customers. Indoor seating, drive-through window, add breakfast to the menu, adding play areas, redesign of the kitchens, self-service kiosk, now three separate dining sections (1. linger zone with comfortable chairs and wi-fi connections 2. grab and go zone with tall counters. 3. flexible zone for kids and families). (6 out of 7 are layout decisions) Facility layout is a source of competitive advantages, the cost per outlet (30,000 outlets in total) is ,000-400,000, but the benefit it brings is larger. The strategic importance of layout decisions: when decide the layout, will not change for at least 5-10 years. Layout designs need to be viewed as dynamic, which means small, movable, and flexible equipment, so store displays need to be movable. Office desks and partitions modular, and warehouse racks prefabricated.