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Textbook Notes for COMMERCE 2OC3 at McMaster University

MCMASTERCOMMERCE 2OC3Fouzia BakiWinter

COMMERCE 2OC3 Chapter Notes - Chapter 6: Quality Circle, Customer Retention, Ishikawa Diagram

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Managing quality helps build successful strategies of differentiation, low cost, and response. Improvements in quality often help firms increase sales
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MCMASTERCOMMERCE 2OC3Fouzia BakiWinter

COMMERCE 2OC3 Chapter Notes - Chapter 3: Microsoft Project, Remington Rand, Program Evaluation

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Project management is a core strength for ellisdon. Ellisdon is a canadian leader in engineering and construction project management. Ellisdon works wi
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MCMASTERCOMMERCE 2OC3Fouzia BakiWinter

COMMERCE 2OC3 Chapter Notes - Chapter 5: Exploded-View Drawing, Engineering Drawing, Life-Cycle Assessment

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Chapter 5: sustainability in the supply chain and the design of goods and services. Product decisions: the selection, definition, and design of product
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MCMASTERCOMMERCE 2OC3Fouzia BakiWinter

COMMERCE 2OC3 Chapter Notes - Chapter 6S: Type I And Type Ii Errors, Statistical Process Control, Central Limit Theorem

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Statistical process control (spc): a process used to monitor standards by taking measurements and corrective action as a product or service is being pr
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MCMASTERCOMMERCE 2OC3Fouzia BakiWinter

COMMERCE 2OC3 Chapter Notes - Chapter 1: Mass Customization, Total Factor Productivity, Factors Of Production

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Orlando-based hard rock caf opened its first restaurant in london in 1971. Known for its rock memorabilia at the stores. Creates value in the form of g
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MCMASTERCOMMERCE 2OC3Fouzia BakiWinter

COMMERCE 2OC3 Chapter Notes - Chapter 1: Iso 14000, Operations Management, Mass Customization

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Operations management: science and arts of ensuring goods and services are created and delivered successfully to customers. Set of activities that crea
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MCMASTERCOMMERCE 2OC3Fouzia BakiWinter

COMMERCE 2OC3 Chapter Notes - Chapter 12: Barcode, Statistical Model, Foodservice

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The objective of inventory management is to strike a balance between inventory investment and customer service. One can never achieve a low-cost strate
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MCMASTERCOMMERCE 2OC3Fouzia BakiWinter

COMMERCE 2OC3 Chapter Notes - Chapter 11: Accounts Payable, Electronic Data Interchange, Apics

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Supply chain management: management of activities that procure materials and services, transform them into intermediate goods and final products, and d
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MCMASTERCOMMERCE 2OC3Fouzia BakiWinter

COMMERCE 2OC3 Chapter Notes - Chapter 4: Job Scheduler, Delphi Method, Exponential Smoothing

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Forecasting: the art and science of predicting future events. Forecasting may involve taking historical data and projecting them into the future with s
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MCMASTERCOMMERCE 2OC3Fouzia BakiWinter

COMMERCE 2OC3 Chapter Notes - Chapter 11: Bullwhip, Deckers Outdoor Corporation, Vendor-Managed Inventory

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Increasingly organizations costs are determined by purchasing; relationships with suppliers are increasingly integrated and long term. Joint efforts th
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MCMASTERCOMMERCE 2OC3Fouzia BakiWinter

COMMERCE 2OC3 Chapter 4: Chapter 4 OM

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When manager of disney receives a report he gets two numbers: the forecast of yesterdays attendance at the parks and the actual attendance. An error cl
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MCMASTERCOMMERCE 2OC3Fouzia BakiWinter

COMMERCE 2OC3 Chapter Notes - Chapter 1: Operations Management

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Operations management (om): activities that relate to the creation of goods and services through the transformation of inputs to outputs. Supply chain:
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