Exams are coming!
Get ready with premium notes and study guides!

Textbook Notes for COMMERCE 3S03 at McMaster University

MCMASTERCOMMERCE 3S03Carolyn CaprettaFall

COMMERCE 3S03 Chapter Notes - Chapter 14: Individualism, Cultural Intelligence, Assertiveness

OC7939735 Page
4 Dec 2017
0
Managers value diversity for many reasons such as: range of perspective (challenge status quo, more reflective of customer base. Many managers are ill-
View Document
MCMASTERCOMMERCE 3S03Vera DoddsWinter

3S03-CH1.docx

OC370255 Page
11 Apr 2012
68
Personal effectiveness is the foundation of great management. The most powerful and useful framework for thinking about personal improvement in managem
View Document
MCMASTERCOMMERCE 3S03Carolyn CaprettaFall

COMMERCE 3S03 Chapter Notes - Chapter 14: Collectivism, Assertiveness, Individualism

OC11878744 Page
10 Feb 2018
0
Individualism: people define themselves in terms of personal characteristics and value individual success and welfare over that of the group. Collectiv
View Document
MCMASTERCOMMERCE 3S03Carolyn CaprettaFall

COMMERCE 3S03 Chapter Notes - Chapter 15: Organizational Culture, Learned Helplessness, Employee Engagement

OC7939736 Page
4 Dec 2017
0
A leader"s job is to find and promote the positive. The leader sets the tone for the culture, attitudes, and desired future of the organization. If a l
View Document
MCMASTERCOMMERCE 3S03Carolyn CaprettaFall

COMMERCE 3S03 Chapter Notes - Chapter 11: Uptodate

OC11878745 Page
10 Feb 2018
0
Unhelpful attitudes toward the boss: counterdependence: refers to a deep-seated aversion to being assisted or supported by anyone. Counterdependent peo
View Document
MCMASTERCOMMERCE 3S03Carolyn CaprettaFall

COMMERCE 3S03 Chapter 10: Chapter 10

OC7939734 Page
4 Dec 2017
0
Chapter 10: handling difficult conversations, conflict, and negotiation. 80% of workers believe they are above average workers, means 30% of them do no
View Document
MCMASTERCOMMERCE 3S03Carolyn CaprettaFall

COMMERCE 3S03 Chapter Notes - Chapter 4: Devil To The Belt, Motivation, Expectancy Theory

OC16910513 Page
8 Oct 2014
40
View Document
MCMASTERCOMMERCE 3S03Carolyn CaprettaFall

COMMERCE 3S03 Chapter Notes - Chapter 1-3: Direct Energy, Fundamental Attribution Error, Post-It Note

OC16910518 Page
7 Oct 2014
52
Learning how to learn: social learning theory suggests that learning a new behavior is a result of three factors: the person, the environment, and the
View Document
MCMASTERCOMMERCE 3S03Carolyn CaprettaFall

COMMERCE 3S03 Chapter Notes - Chapter 16: Appreciative Inquiry, Reinforcement, Learning Organization

OC7939735 Page
4 Dec 2017
0
Change typically involves a personal ending and loss: it is the end of a cherished ritual. You cant get to a new beginning without dealing with an endi
View Document
MCMASTERCOMMERCE 3S03Carolyn CaprettaFall

COMMERCE 3S03 Chapter Notes - Chapter 15: Negativity Bias, Organizational Culture

OC11878745 Page
10 Feb 2018
0
Negativity bias: is the term used in psychology to describe how the human mind reacts more quickly and strongly to perceived bad things than it does to
View Document
MCMASTERCOMMERCE 3S03Carolyn Capretta

COMMERCE 3S03 Chapter Notes - Chapter 10: Assertiveness, Best Alternative To A Negotiated Agreement, Interpersonal Circumplex

OC9059358 Page
9 Dec 2017
0
Chapter 10: handling difficult conversations, conflict, and negotiation: the success of a company depends on the quality of communication among manager
View Document
MCMASTERCOMMERCE 3S03Carolyn CaprettaFall

COMMERCE 3S03 Chapter Notes - Chapter 8: Getting Things Done, Professional Network Service, Social Capital

OC11878744 Page
10 Feb 2018
0
Chapter 8: getting things done through networks, relationships, and soft power. Networking is one of the most obvious and sometimes dreaded challenges
View Document
View all professors (5+)

Textbook Notes (280,000)
CA (170,000)
McMaster (10,000)
COMMERCE (2,000)
COMMERCE 3S03 (100)