COMM 103 Chapter Notes - Chapter 9: Union Representative, Reinforcement, Reward System
27 Oct 2017
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Document Summary
Managers need to spend more time on talent development : coaching and providing feedback to employees, ensuring a culture of collaboration and communication, effectively addressing underperformance, providing rewards that reflect the level of performance given. They should also try to view employees (talent) as an asset rather than an expense. Employee transformation process: job position identification and design, recruitment, selection, intake, acclimatization and training, productivity (return on investment, retention via opportunity, challenge and enrichment. The hiring of an employee is a considerable investment. Managers need to provide the required motivation, rewards, and environment to move employees up the productivity curve to a point where their contribution results in a positive return on the initial investment. Components of a positive work environment: perceived quality of the company, offers exciting challenges for the future, possesses values in line with employees". Is composed of talented people working towards a well-defined vision. Is recognized within the industry as an innovator and strong performer.
