COMM 200 Chapter Notes -Critical Path Method, Capital Asset, Total Quality Management
16 Apr 2015
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Document Summary
Successful organizations understand the interconnectivity of strategy, business structure, and operations, and seek to ensure that all three are integrated into the decision-making process and the structure and operations are aligned and in support of the organization"s strategic intent. Structure controls and the formal communication and responsibility framework. Operations management: the effective design, development and management of the processes, procedures, and practices embedded within an organization"s business system for the purpose of achieving is strategic intent. Process management: design and development of the work flow and connectivity of the transformation requirements needed to ensure that an organization"s products and services efficiently produced and effectively delivered to the marketplace. Supply chain management: management of the interdependencies among suppliers, manufacturers, and distributors; it seeks to develop the terms and conditions that will enable all parties to efficiently and effectively meet their obligations to one another due to their business relationships.
