COMM 200 Chapter Notes - Chapter 9: Program Evaluation And Review Technique, Critical Path Method, Six Sigma

• School: Queen's University
• Department: Commerce
• Course: COMM 200
• Professor: Gary Bisonnette

Document Summary

Effective design, development and management of the processes, procedures and practices embedded within an organizations business system for the purpose of achieving its strategic intent. Design and development of the work flow and connectivity of the transformation requirements (processes) needed to ensure that an organizations products and services are efficiently produced and effectively delivered to the market place. Management of the interdependencies among suppliers, manufacturers and distributors. It seeks to develop the terms and conditions that will enable all parties to efficiently and effectively meet their obligations to one another due to their business relationships. Variety of activities that commence with the design and development of potential new products in r&d and extend to the post-purchase support of products/services now in the hands of customers. Maximizing the benefits (price/quality comparison) that an individual or set of customers will realize as a result of using a product or service.