Textbook Notes (368,657)
Canada (162,045)
CMN 124 (26)
Chapter 4

Chapter 4 - Memorandums, Emails and Routine Messages
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Department
Communication
Course
CMN 124
Professor
John Burry
Semester
Winter

Description
thWednesday January 26 2011 Chapter 4 Memorandums Emails and Routine Messages Routine Messages Positive and Informative Memos and EmailsInformative Memos and Email convey announcements company policies guidelines instructions and proceduresMessage must be clear and direct in order for readers to put directives into practice and carry though on initiatives clear subject line direct opening clear explanation and follow up instructions good closing and positive emphasis supports the messages information aimEffective Information Email Subject accurate descriptive subject line creates focus for messages Date From ToOpening Paragraph focuses on the action to be taken Explanationhighlight benefit List whatever is neededpoint form ConclusionReaders benefits emphasizedhot links such as hyperlinks are a way for readers to acce
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