CYC 804 Chapter Notes - Chapter Articles: Human Services

• School: Ryerson University
• Department: Child and Youth Care
• Course: CYC 804
• Professor: Anne Black

Document Summary

Expanding the conceptual basis of outcomes and their use in the human services (moxley & manela, 2001) Once, human service professionals could go unchallenged when they invoked values of compassion, justice, equity, and collective welfare to justify their claim on society"s resources; now outcomes are increasingly more important. Most social service outcomes are discrete and focus on client satisfaction, which can be hard to interpret, and most data isn"t standardized or reported consistently. Most outcomes try to focus on reducing the need for social services, while others are calling for a widening of their availability to advance the standard of living and quality of life of people in need. Forced to recognize outcomes as expectations of those who exert power, however shifting sociopolitical arrangements make it possible for outcomes to be more than just a reflection of the politically powerful.