GMS 200 Chapter 8: Schermerhorn Textbook-Chapter 8
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GMS 200 Full Course Notes
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Document Summary
Organizing: the process of arranging people and other resources to work together to accomplish a goal. It involves creating a division of labour and then coordinating results to achieve a common purpose: begins the process of implementation by clarifying jobs and working relationships. It identi es who is to do what, who is in charge of whom and how different people and parts of the organization relate to and work with one another. Organization structure: a system of tasks, reporting relationships, and communication linkages. Should both allocate takes through a division of labour and provide for the coordination of performance results. Organization chart: describes the arrangement of work positions within an organization. Shows reporting relationships and formal arrangement of work positions within an organization. Formal structure: the of cial structure of the organization. Informal structure: the set of unof cial relationships among an organization"s members. Shadow organization made up of unof cial, but critical, working relationships between organizational members.