GMS 401 Chapter Notes - Chapter 5: Workplace Hazardous Materials Information System, Safety Data Sheet, Canada Labour Code
20 Apr 2016
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Document Summary
Work/job design specifying the content method of the work or job. Efficiency approach a refinement of taylor"s scientific management approach that emphasizes a systematic, logical approach to labour cost reduction. Specialization focusing the work/job to a narrow scope: advantages, disadvantages. Worker dissatisfaction possible resulting in absenteeism, high turnover and disruptive tactics. Behavioral approach emphasizes satisfaction of wants and needs of workers as a motivator. Emerged in the 1950"s and reminded managers of the complexity of human beings. Motivational factors self-actualization, socialization, belongingness and accomplishment. {why do people work other than for monetary compensation} Trust high levels of trust result in: employers giving more responsibility to employees they trust, employees being loyal and responding positively. Tqm based on behavioral approaches such as employee involvement (deciding how work is done and can be improved) and quality at the source (being apply to stop the line if worker observes issue). Other names: quality of work life, employee empowerment, and.
