GMS 802 Chapter Notes - Chapter 8: Buzzword, Indep, Theory X And Theory Y
17 Sep 2015
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The challenge of managing cuts across at least four different levels of analysis: a view of the individual, hierarchy and managing, groups, the enterprise. Management with ethics robust and rich notion of the person at its core. An overview of management in historical perspective: managing is about people. Edward deming total quality management (tqm), 14 points. The power of authority can overcome the stabilizing force of our allegiance to moral standards and our character leaving society vulnerable to gross misconduct. Styles women tend to be more inclusive and participatory, while men are commanding and controlling neither style is better. If either party has expectations that are not met by the other, tension and conflict can occur, which can have a negative impact on morale, productivity, and loyality. Groups and teams: work is designed and carried out by workers, b. w tuckman specifies 5 different phases that groups go through in their development, forming, storming, norming, performing, adjourning.
