HTH 503 Chapter Notes - Chapter Chapter 7 & 8: Human Resource Management, Needs Assessment, Employee Benefits

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brownlouse811

2 May 2018

School

Ryerson University

Department

Hospitality and Tourism Management

Course

HTH 503

Professor

Amrita Bhalla

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Chapter 

Ooardig

- Poess of itegatig ad aultuatig e eploees ad koledge to

eoe suessful ad podutie

- Ilude oietatio, soializatio, taiig ad deelopet atiities

- Outoes ilude: Geate etetio, faste tie to podutiit, ieased

otiatio ad egageet

Purpose of Ooardig

- Redue tuoe

- Redue eed fo disiplie

- Redue gieaes

- Redue aiet

- Ogaizatioal stailit

- Ipoe jo pefoae

- Deelop lea epetatios

- Redue eos

Orietatio

- Ogaizatioal issues

histo, aes ad titles, oeies

poliies, eploee hadook

- HR Related Topis

Pa, aatios, eefits

Seies, pogas, ousellig

- Role Epetatios

Jo loatio, jo oeie, safet

Jo tasks, ojeties, elatioships

Soializatio

- The otiuig poess  hih a eploee egis to udestad ad

aept the alues, os, ad eliefs held  othes ithi the ogaizatio

- Ioles tuig outsides ito isides

- Ma hae take plae ee efoe eploees joi ogaizatio

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Traiig ad Deelopet

- Leaig ogaizatio

A ogaizatio that has a ehaed apait to lea, adapt, ad hage

- Koledge aageet

Ailit to use people’s koledge, that is, ifoatio stoed i eploee’s

heads

- Hua Resoue Deelopet HRD

A futio of hua esoue aageet that itegates the use of taiig

ad eploee ad aee deelopet effots to ipoe idiidual, goup

ad ogaizatioal effetieess

Eployee Traiig

- Copaies opete i a gloal eoo

- Gloal opetitio has foed opaies to flatte stutues ad edue

eploees

Need to foste 培育 life-log leaig to attat ad etai ulti-skilled

eploees

Taiig is eeded to ok effetiel ith diese eploees

Deelopets i ifoatio tehologies euie e skills ad taiig

stategies

The Traiig Syste

- Seuee of eets

Needs assesset, ojeties, otet, leaig piiples, poga

ipleetatio, ad ealuatio

- Eploee eefits

Skill ipoeet, self-deelopet, self-ofidee, sese of goth

- Ogaizatioal eefits

Ipoed pofitailit, ipoed oale, loe osts, ette opoate iage

Needs Assesset

- Diagoses peset poles ad futue halleges that a e et though

taiig o deelopet

Needs to oside eah peso

Need a e deteied  the HRD futio, supeisos o self-oiatio

Soues of ifoatio that a idiate a eed fo taiig e.g. podutio

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eods, gieaes, safet epots, pefoae appaisal, aseteeis ad

tuoe, et.

Traiig Ojeties

- Desied ehaio

- Coditios

- Pefoae iteia

Learig Priiples

- Patiipatio

- Repetitio

- Releae

- Tasfeee

- Feedak

We-ased Deliery Systes

- We/ opute taiig

Use iteats ith ol oe poga

- We/ eletoi pefoae suppot

Wokes hae aess to dataases, olie tools

- We/ itual/ shoous

Meet at a pedeteied tie

- We/ itual ashoous

Classoo o the Iteet- aessile atie

Steps to Create Eployee Deelopet Plas EDP

1. Assess eploees’ eeds

2. Lik opeteies ad skills to usiess goals

3. Idetif leaig ad deelopet atiities

4. Deteie esoues

5. Idetif aie

Deelopetal Strategies

- Cogitie

Alteig thoughts ad ideas- iease koledge ad epetise

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Document Summary

P(cid:396)o(cid:272)ess of i(cid:374)teg(cid:396)ati(cid:374)g a(cid:374)d a(cid:272)(cid:272)ultu(cid:396)ati(cid:374)g (cid:374)e(cid:449) e(cid:373)plo(cid:455)ees a(cid:374)d k(cid:374)o(cid:449)ledge to (cid:271)e(cid:272)o(cid:373)e su(cid:272)(cid:272)essful a(cid:374)d p(cid:396)odu(cid:272)ti(cid:448)e. Out(cid:272)o(cid:373)es i(cid:374)(cid:272)lude: g(cid:396)eate(cid:396) (cid:396)ete(cid:374)tio(cid:374), faste(cid:396) ti(cid:373)e to p(cid:396)odu(cid:272)ti(cid:448)it(cid:455), i(cid:374)(cid:272)(cid:396)eased (cid:373)oti(cid:448)atio(cid:374) a(cid:374)d e(cid:374)gage(cid:373)e(cid:374)t. O(cid:396)ga(cid:374)izatio(cid:374)al issues histo(cid:396)(cid:455), (cid:374)a(cid:373)es a(cid:374)d titles, o(cid:448)e(cid:396)(cid:448)ie(cid:449)s poli(cid:272)ies, e(cid:373)plo(cid:455)ee ha(cid:374)d(cid:271)ook. The (cid:272)o(cid:374)ti(cid:374)ui(cid:374)g p(cid:396)o(cid:272)ess (cid:271)(cid:455) (cid:449)hi(cid:272)h a(cid:374) e(cid:373)plo(cid:455)ee (cid:271)egi(cid:374)s to u(cid:374)de(cid:396)sta(cid:374)d a(cid:374)d a(cid:272)(cid:272)ept the (cid:448)alues, (cid:374)o(cid:396)(cid:373)s, a(cid:374)d (cid:271)eliefs held (cid:271)(cid:455) othe(cid:396)s (cid:449)ithi(cid:374) the o(cid:396)ga(cid:374)izatio(cid:374) Ma(cid:455) ha(cid:448)e take(cid:374) pla(cid:272)e e(cid:448)e(cid:374) (cid:271)efo(cid:396)e e(cid:373)plo(cid:455)ees joi(cid:374) o(cid:396)ga(cid:374)izatio(cid:374) A(cid:374) o(cid:396)ga(cid:374)izatio(cid:374) that has a(cid:374) e(cid:374)ha(cid:374)(cid:272)ed (cid:272)apa(cid:272)it(cid:455) to lea(cid:396)(cid:374), adapt, a(cid:374)d (cid:272)ha(cid:374)ge. A(cid:271)ilit(cid:455) to use people"s k(cid:374)o(cid:449)ledge, that is, i(cid:374)fo(cid:396)(cid:373)atio(cid:374) sto(cid:396)ed i(cid:374) e(cid:373)plo(cid:455)ee"s heads. A fu(cid:374)(cid:272)tio(cid:374) of hu(cid:373)a(cid:374) (cid:396)esou(cid:396)(cid:272)e (cid:373)a(cid:374)age(cid:373)e(cid:374)t that i(cid:374)teg(cid:396)ates the use of t(cid:396)ai(cid:374)i(cid:374)g a(cid:374)d e(cid:373)plo(cid:455)ee a(cid:374)d (cid:272)a(cid:396)ee(cid:396) de(cid:448)elop(cid:373)e(cid:374)t effo(cid:396)ts to i(cid:373)p(cid:396)o(cid:448)e i(cid:374)di(cid:448)idual, g(cid:396)oup a(cid:374)d o(cid:396)ga(cid:374)izatio(cid:374)al effe(cid:272)ti(cid:448)e(cid:374)ess. Glo(cid:271)al (cid:272)o(cid:373)petitio(cid:374) has fo(cid:396)(cid:272)ed (cid:272)o(cid:373)pa(cid:374)ies to flatte(cid:374) st(cid:396)u(cid:272)tu(cid:396)es a(cid:374)d (cid:396)edu(cid:272)e e(cid:373)plo(cid:455)ees. Need to foste(cid:396) life-lo(cid:374)g lea(cid:396)(cid:374)i(cid:374)g to att(cid:396)a(cid:272)t a(cid:374)d (cid:396)etai(cid:374) (cid:373)ulti-skilled e(cid:373)plo(cid:455)ees. T(cid:396)ai(cid:374)i(cid:374)g is (cid:374)eeded to (cid:449)o(cid:396)k effe(cid:272)ti(cid:448)el(cid:455) (cid:449)ith di(cid:448)e(cid:396)se e(cid:373)plo(cid:455)ees. De(cid:448)elop(cid:373)e(cid:374)ts i(cid:374) i(cid:374)fo(cid:396)(cid:373)atio(cid:374) te(cid:272)h(cid:374)ologies (cid:396)e(cid:395)ui(cid:396)e (cid:374)e(cid:449) skills a(cid:374)d t(cid:396)ai(cid:374)i(cid:374)g st(cid:396)ategies.

HTH 503 Chapter Notes - Chapter Chapter 7 & 8: Human Resource Management, Needs Assessment, Employee Benefits

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