HTH 601 Chapter Notes - Chapter 8: Team Dynamics, Social Loafing, Divergent Thinking

• School: Ryerson University
• Department: Hospitality and Tourism Management
• Course: HTH 601
• Professor: Amrita Bhalla

Document Summary

A model of team effectiveness team is effective when benefits org, members & survives long enough to accomplish mandate effectiveness measure by achievement of objectives rely on satisfaction & well-being of members. Motivates team membership team less effective if task goals differ (serve diff clients)-use other coordinating mechanism. More engages w/ team: more influence on group"s norms & goals feel more responsible for team"s success & failure get to know each other can improve mutual trust, perceive support, help & assistance. Team diversity (have diverse knowledge, skills, perspective, values) advantages. Team roles role: set of behavior that ppl expected to perform due to hold certain position in team & org. (formal team roles & informal team roles) Team cohesion team cohesion: degree of attraction ppl feel toward the team & motivation to remain members characteristic of team, emotional experience, associate w/ team development influences on team cohesion: stronger/ occurs faster w/