MHR 405 Chapter : MHR 405 Notes.doc

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: Neil Rothenberg

Document Summary

The benefits of studying organizational behaviour: organizational behaviour is an applied behaviour science which means it is based on research that improves ones ability to understand, predict and influence others. It is important for non-managers as well to influence their bosses: a career in human resources, the first step towards learning about the field of ob. Organizational inputs: all the human, informational, material and financial resources taken from the external task environment and used by the organization. A key aspect of effective ob is ensuring that these complement each other rather than conflict: t (technology): is the wide range of tolls, knowledge, it, work processes and techniques used to transform the inputs into outputs. Organizational outputs: the products and services, as well as the more intangible outputs such as reputation, image and ideas. Feedback processes: any information that people or organizations receive about their behaviour or performance, its effect on others, or comparison to a standard or expectation.