MHR 523 Chapter Notes - Chapter 1: Human Resource Management, Contingent Work, Telecommuting

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Human resource management: aims to improve the productive contribution of individuals while simultaneously attempting to attain other societal and individual employee objectives. Productivity: the ratio of a firm"s outputs(goods and services) / Outsourcing: contracting tasks to outside agencies or persons. Outplacement: assisting employees to find jobs with other employees. Computerization: a major technological change allowing the processing of vast amounts of data at great speeds, enabling organizations to improve efficiency, responsiveness, and flexibility in operations. Technological contributions: processing large volumes of information on a timely basis, flexible work design and telecommuting, information sharing and knowledge management. Telecommuting: paid labour performed at the employee"s home, full-time or part-time, with assistance of pcs, modems, fax machines, etc. Knowledge management: the process of capturing organizational knowledge and making it available for sharing and building new knowledge. Automation: the automatically controlled operation of a process, system, or equipment by mechanical or electronic devices: advantages: speed. Machines don"t go on strikes, neither ask for raises.

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