ITM102 Chapter 9: Notes
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Department
Information Technology Management
Course
ITM 102
Professor
Djordje Jankovic
Semester
Spring

Description
ITM102NotesChapter 9Class 906032014INTRODUCTIONPrivacyTherighttobeleftalonewhenyouwanttobetohavecontroloveryourownpersonalpossessionsandnottobeobservedworkoutyourconsentConfidentialityTheassurancethatmessagesandinformationareavailableonlytothosewhoareauthorizedtoviewthemINFORMATIONETHICSInformationethicsConcernstheethicalandmoralissuesarisingfromthedevelopmentanduseofinformationtechnologiesandsystemsaswellascreationcollectionduplicationdistributionandprocessingofinformationitselfIntellectualpropertyIntangiblecreativeworkthatisembodiedinphysicalformCopyrightThelegalprotectionaffordedanexpressionofanideasuchasasongvideogameandsometypesofproprietarydocumentsFairdealingIncertainsituationsitislegaltousecopyrightedmaterialPiratedsoftwareTheunauthorizeduseduplicationdistributionoutdaleifcopyrightedsoftwareCounterfeitsoftwareSoftwarethatismanufacturedtolookliketherealthingandsoldassuchPrimaryreasonsprivacyissuesreducetrustforebusiness1Lossofpersonalprivacy2Internetusersarealotmoreinclinedtopurchaseaproductonawebsitethathasaprivacypolicy3EffectiveprivacywouldconvertmoreInternetuserstointernetbuyersExamplesofethicallyquestionableorunacceptableuseofinformationsystemsIndividualscopyuseanddistributesoftwareEmployeessearchorganizationaldatabasesforsensitivecorporateandpersonalinformationOrganizationscollectbuyanduseinformationwithoutcheckingthevalidityoraccuracyoftheinformationIndividualscreateandspreadvirusesthatcausetroubleforthoseusingandmaintaininginformationsystemsIndividualshackintocompetesystemstostealproprietaryinformationEmployeesdestroyorstealproprietaryorganizationinformationsuchasschematicssketchescustomerlistsandreportsINFORMATIONETHICSINTHEWORKPLACESystemsthatdonotrespecthumandignityEmployeemonitoringTrackingpeoplesactivitiesEffectsofemployeemonitoringEmployeeabsenteeismreacheditshighestinseveralyearsin2009MoreemployeesaremissingworktotakecareofpersonabusinessStudiesindicatethatelectronicmonitoringresultsinlowerjobsatisfactioninpartbecausepeoplebegintobelievethequantityoftheirworkismoreimportantthanthequalityElectronicmonitoringalsoinduceswhatpsychologistscallpsychologicalreactanceThetendencytorebelagainstconstraintsInformationtechnologymonitoringTrackingpeoplesactivitiesbysuchmeasuresasnumberofherstrikeserrorrateandnumberoftransactionsprocessed
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